Lanza Ecom

Privacy

This explains what Lanza Ecom collects, why, and who processes it on our behalf. It describes the system as it is actually built.

When you use the access form

The Get Access form collects your first name, email address and WhatsApp number, and your Instagram handle if you choose to give it. It also records the answers you select about where you are with ecommerce, what you are struggling with most, and what you are trying to achieve, along with which access option you selected and how far through the form you reached.

We record your consent to be contacted, and when you gave it. We use this to reply to your enquiry and to contact you about access to the course. If you apply for Private, we also keep the three answers you give in that application.

When you are a student

We hold your account and sign-in details, your access status, your course progress and completion, and the name you enter on your certificate. Progress is saved to your account so it follows you between devices, and a copy is kept in your browser for speed.

Payment

Payments are processed by Stripe. Lanza Ecom does not receive or store your full card number. We receive the information needed to confirm your purchase, give you access, support you, and identify refunds and chargebacks, and we keep purchase records for accounting.

Support

If you email support@lanzaecom.com we keep that correspondence and anything you choose to include in it.

Technical information

Our hosting and database providers keep standard server and security logs, which include information such as IP address, browser and request details. We use these for security and to investigate faults. We do not run advertising trackers or third-party analytics on this site.

Who processes data for us

Supabase (accounts, entitlements, progress and enquiry records), Netlify (hosting and the server function that receives the access form) and Stripe (payments). Each processes data on our instructions for the purposes above.

Your choices

You can withdraw consent to marketing contact at any time, and you can ask what we hold about you, ask for it to be corrected, or ask for it to be deleted, by emailing support@lanzaecom.com. Deleting your account removes your access to the course.

We do not sell your personal information.